My podcast & blog offer you free bite-size practical advice, tips and insights available in audio or written blog posts.
Each week I share my knowledge on how to; find your essential customers, engage those customers in your products and services, stand out from the competition, and protect your brand reputation with Comms ‘That Works’.
*NEW* Podcasting for Comms Managers training! Find out more
Book a 60 min 1:1 with me and I will help you become more successful at comms and nail your strategy. Find out more
Visit my learning platform Comms ‘That Works’ and discover more resources and learning tools
Never miss an episode!
LATEST EPISODES
Ep 43. Six steps to help manage potential reputation issues
I wanted to talk to you today about how to manage potential reputation issues without being overwhelmed, and how this can quickly form part of your daily or monthly planning. The rec [...]
Ep 42. Content no longer king? Less is now more.
Things have changed since the phrase 'Content is King' was coined and I have also recently reflected on my own content strategy as I am a consumer and a business owner. Things have ch [...]
Ep 41. Why customer service is your biggest PR tool
If you follow me on social media, you will know that I have recently had a bad customer service experience. It got me thinking about how brands can easily get it wrong if the back-of [...]
Ep 40. How adaptable is your plan?
Context is everything in terms of making sure your message lands; how often do you review what you are doing and what I call the 'operating context' in which you are doing it? If 202 [...]
Ep 39. RE-RUN! 10 tips on how to make the most of speaking oportunities
Events are back people! As are speaking opportunities, I thought I would re-release this episode as it was so popular in February as a reminder of how to nail your first or next oppo [...]
Ep 38. Summer ‘hacks’ series: Using audio and voice effectively
In the last of the summer hacks series, I share with you how audio can help you with your content creation. Audio transcriptions services AI and automation for recording your voice h [...]